URGENT ** disappearing emails ** |
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Dungshoveleux 
Postmaster  Joined: 09 Nov 2013 Status: Offline Points: 935 |
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 Quote Reply  Topic: URGENT ** disappearing emails **Posted: 09 Apr 2016 at 22:02 |
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Dear devs,
Maybe I am being thick or didn't notice but it seems that a whole bunch of system related emails have gone AWOL. Some of these mails were being used to track things like combats. I'd be most grateful for confirmation of the email storage expiry policy and whether of not it has recently changed. I am aware that it has caused problems for some and that at least 1 petition has been lodged on this subject.
Many thanks
Dung
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| Brandmeister
Postmaster General   Joined: 12 Oct 2012 Location: Laoshin Status: Offline Points: 2396 |
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Quote Reply Posted: 09 Apr 2016 at 22:03 |
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I believe all system mails expire after a week or so.
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| Solanar
Forum Warrior   Joined: 11 Jan 2015 Status: Offline Points: 312 |
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Quote Reply Posted: 10 Apr 2016 at 01:05 |
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All "mails" not from players only last about a week.
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| Dungshoveleux
Postmaster Joined: 09 Nov 2013 Status: Offline Points: 935 |
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Quote Reply Posted: 10 Apr 2016 at 01:57 |
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When did all this come into being?
Maybe my memory is playing tricks with me but I could swear a whole bunch of them were kept for longer?
Edited by Dungshoveleux - 10 Apr 2016 at 01:57 |
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| Rill
Postmaster General  Player Council - Geographer Joined: 17 Jun 2011 Location: California Status: Offline Points: 6903 |
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Quote Reply Posted: 10 Apr 2016 at 02:39 |
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I know it's been like that for battle reports since I started playing. And scouting reports too. I don't have any particular memories about the other types of mail. Alliance invitations and acceptances are considered player mail and kept forever.
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| GM Stormcrow
Moderator Group  GM Joined: 23 Feb 2010 Location: Illyria Status: Offline Points: 3820 |
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Quote Reply Posted: 10 Apr 2016 at 03:53 |
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I can confirm that nothing has changed on the overnight igm delete function since the last (2012?) change.
SC
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| mjc2
Wordsmith  Joined: 13 May 2015 Location: USA Status: Offline Points: 136 |
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Quote Reply Posted: 10 Apr 2016 at 09:03 |
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dung, if you really want to keep these reports, forward them to yourself or an alt, that turns them into player IGMs instead of system
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| Dungshoveleux
Postmaster Joined: 09 Nov 2013 Status: Offline Points: 935 |
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Quote Reply Posted: 10 Apr 2016 at 13:19 |
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I think I can now understand what has happened...
Originally we relied on certain scouting reports which were forwarded across the alliance (in the process becoming player emailed stored indefinately). This is where the confusion has arisen. Many thanks for the responses. I am just getting old and obviously was having a senior moment.
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| Mahaut
Wordsmith  Joined: 20 Jan 2012 Location: North West UK Status: Offline Points: 173 |
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Quote Reply Posted: 10 Apr 2016 at 13:48 |
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Join the club
 , I've been having those on an increasingly regular basis for years..............
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| Rill
Postmaster General Player Council - Geographer Joined: 17 Jun 2011 Location: California Status: Offline Points: 6903 |
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Quote Reply Posted: 10 Apr 2016 at 17:16 |
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I forward scouting reports to myself if I want to keep them. I also retitle them such as "this is the ancient oak near X city." Because of the senior moment thing.
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