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Topic ClosedUK1 outage - resolved

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GM Stormcrow View Drop Down
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Joined: 23 Feb 2010
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Direct Link To This Post Topic: UK1 outage - resolved
    Posted: 22 May 2010 at 20:30
Hi all,

UK1 stopped responding at around 20:30 on Saturday the 22nd of May, and came back up at 22:20.

The outage appears to have been a hardware issue of some sort at the server hosting end.

Whilst we're awaiting a full report and post-mortem, we'd like to thank Webfusion for resolving the issue pretty darn swiftly for a saturday evening.

The Illyriad world continued as it was during the outage, and everything that was due to complete, arrive, harvest - or whatever - via orders submitted before the outage did so.

Some harvesting caravans may have ended up with a few extra resources as a result; and players will be allowed to retain these. 

We apologise wholeheartedly for any inconvenience caused.

Best wishes,

GM Stormcrow




Edited by GM Stormcrow - 22 May 2010 at 23:45
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Dunwick View Drop Down
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Direct Link To This Post Posted: 22 May 2010 at 21:08
I thought it was the update process.. =/
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GM Stormcrow View Drop Down
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Direct Link To This Post Posted: 22 May 2010 at 21:11
Originally posted by Dunwick Dunwick wrote:

I thought it was the update process.. =/

Nah, our updates are practically invisible Wink
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Direct Link To This Post Posted: 22 May 2010 at 21:14
Well, maybe it bugged... ;)
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Direct Link To This Post Posted: 22 May 2010 at 21:49
Hmmz still down, time to cast some very evil spells on that host Evil Smile  Tongue
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Direct Link To This Post Posted: 22 May 2010 at 22:14
this still does affect us, cuz we cant get in and do anything . This is crazy.
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Direct Link To This Post Posted: 22 May 2010 at 22:18
Originally posted by shorty shorty wrote:

this still does affect us, cuz we cant get in and do anything . This is crazy.
 
Well yea happens, think this game is one of the most reliable/stable i've seen yet so think the ones hating this outage the most are the developers who are dependable on the host (for which im still thinking of an appropriate spell!)  
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Direct Link To This Post Posted: 22 May 2010 at 22:18
hmz and it works! :D
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Direct Link To This Post Posted: 22 May 2010 at 22:19
Seems to be back up and live.  I'll update here with the resolution.
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Direct Link To This Post Posted: 22 May 2010 at 22:53
woo hoo...back in..
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