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Topic ClosedSupport Petitions Poll
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Poll Question: All development should stop until the Petition system is improved
Poll Choice Votes Poll Statistics
12 [41.38%]
17 [58.62%]
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KillerPoodle View Drop Down
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Joined: 23 Feb 2010
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Points: 1853 		Direct Link To This Post Posted: 08 May 2013 at 03:32
Originally posted by GM Luna GM Luna wrote:


If you have an outstanding petition that is severely affecting your gameplay, please update it.

Luna


I posted a petition about a serious malfunction in a very important area of game play 2 months ago. I've updated it 5 times and added extra detail and I have seen nothing back.

Let's just be honest and admit that petitions are basically just a black hole and there's no point trying to submit them.
"This is a bad idea and we shouldn't do it." - endorsement by HM

"a little name-calling is a positive thing." - Rill
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Starry View Drop Down
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Points: 612 		Direct Link To This Post Posted: 08 May 2013 at 03:39
I hope that's not the case, KP, I have two unacknowledged petitions that are costing me or have cost me in prestige.     One way to ruin a game's revenue stream is to ignore problems that are costing players money.   

Perhaps, Broken Lands needs to be delayed until the current bugs are resolved.    Carrying them over into the new lands makes absolutely no sense.


Edited by Starry - 08 May 2013 at 03:40
CEO, Harmless?
Founder of Toothless?

"Truth never dies."
-HonoredMule

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Ossian View Drop Down
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Points: 456 		Direct Link To This Post Posted: 08 May 2013 at 10:29
Originally posted by Starry Starry wrote:

One way to ruin a game's revenue stream is to ignore problems that are costing players money.   


Enough!

Another way to ruin it, is by continually making vexatious and frivilous claims in the forums.  If you personally think that this game is not value for money then pack your bags instead of making things unpleasant for the rest of us.
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GM Luna View Drop Down
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Joined: 22 Oct 2011
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Points: 2042 		Direct Link To This Post Posted: 08 May 2013 at 13:31
Guys, I promise there is no reason to agure like that. We know there's an issue with sometimes a slow response time on petitions and that players are rightfully annoyed about it. We do our best and address as many as is possible for us every day.

I'm sure people find bugs every day in WoW with their staff of over 4000, people will just the same find bugs sometimes here as well with our staff of less than a handful.

If you need something, speak up in the petition queue where it can get seen and please hang in there as we try to help. That's all I can ask.

I'm going to close this out now before it spirals any further into people telling each other to quit the game. I don't want anyone to quit the game over this stuff.

Thanks.

Luna
GM Luna | Illyriad Community Manager | community@illyriad.co.uk

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