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more armies in limbo...? urgent action needed
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GM Luna View Drop Down
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Joined: 22 Oct 2011
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Points: 2042 		Post Options Post Options   Thanks (0) Thanks(0)   Quote GM Luna Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 01:53
Could I get the petition numbers please? If there are multiples I'd like to know which are linked. Thank you.

Luna
GM Luna | Illyriad Community Manager | community@illyriad.co.uk

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asasama View Drop Down
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Joined: 13 Feb 2013
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Points: 20 		Post Options Post Options   Thanks (0) Thanks(0)   Quote asasama Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 02:02
petition 9684
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Rill View Drop Down
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Joined: 17 Jun 2011
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Points: 6903 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Rill Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 02:11
You mentioned in chat that player names would help.  I believe Wild Monk filed a petition.
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Joined: 13 Dec 2011
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Points: 32 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Cactus Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 02:27
I am having the same problem.  One of my armies has been tied up since the first week of February and they keep ignoring my pleas to fix the glitch.  They still have not assigned anyone to it and I have posted several additional requests to fix it.  No reply form them at all.  It seems they want our money but dont want to fix major problems when they happen. Hmmmm.  Doesn't make sense.  You would think they would want to keep their patrons happy!
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Myr View Drop Down
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Points: 437 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Myr Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 05:12
Wild Monk's petition # is Petition 9683. I have also lost troops from at least one stuck army and no, I was not out of gold.

Edited by Myr - 22 Feb 2014 at 05:13
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Points: 213 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Chaos Armor Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 06:25
Players should realize that the developers have to read through thousands of lines of code to FIND the problem. Then attempt to figure out what has gone wonky. It could take a while.

Patience young grasshoppers.
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Deranzin View Drop Down
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Points: 845 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Deranzin Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 08:31
I didn't file a petition, but it seems that the armies got unstuck and the commanders are back ... the armies though disappeared and they did NOT hit the siege square since the commander only gained 40 XP.

Failed attack against Alyssa Wyn's forces at [207|-503] in Arran by Deranzin's forces from 5. Karzan Thyr
Sent By: System
Received By: Deranzin [H?]
Date: 22 Feb 2014 06:00
Two opposing forces clash against each other.

Cavalry comes into its own when able to strike hostile forces at will, and from unexpected directions - and nowhere is this more feasible than on open plains. Lightly armoured spear units, however, prefer terrain where there's some cover available.

Fighting defensively on open plains, cavalry draws strength from the ability to form and reform their lines of engagement depending on the direction of battle, and it is here where cavalry excels.

Attackers: Unit: Quantity: Casualties: Survivors:


Your troops were crushed so comprehensively that there was no one left alive to bring back a combat report.
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Rill View Drop Down
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Joined: 17 Jun 2011
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Points: 6903 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Rill Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 08:45
the reports on the defending side show no troops and no commanders.  There are also a lot fewer of them than might be expected if the system had actually processed the hits.
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Myr View Drop Down
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Points: 437 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Myr Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 20:06
Thank you for releasing what is left of my troops. 

Sadly, I lost a lot of troops that aren't included in that battle report I got when they were finally set free. Some of my troops seem to have vaporized. 
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The Electrocutioner View Drop Down
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Points: 234 		Post Options Post Options   Thanks (4) Thanks(4)   Quote The Electrocutioner Quote  Post ReplyReply Direct Link To This Post Posted: 23 Feb 2014 at 21:20
So armies were freed, but tens of thousands of vanished troops were not replenished. I never expected you to roll back the clock, but we certainly deserve to have those troops back in our armies for the next onslaught that is currently underway.

We feel cheated, but vCrow and their allies are equally cheated. They deserve a clean, untainted victory, just as we deserve a fair opportunity to defend ourselves.

And most importantly, we've received no explanation, no indication that the issue is fixed and will not happen again. Are we to carry on like nothing happened and just expect better results next time? 

The wheels came off the game this weekend. Even peaceful harvesting players had their game sabotaged by a bug that was just as serious for them as this one is for us. 

We deserve an explanation of what the problem is and what is being done to prevent it in the future.  Confidence in the playability of this game is at an all-time low. I question whether it's worth playing a game that is going to break on me at a critical moment, and I know I'm not alone. 
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