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Mongolius View Drop Down
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Joined: 11 Jul 2015
Location: Canada
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Points: 3 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mongolius Quote  Post ReplyReply Direct Link To This Post Topic: Mail not working
    Posted: 09 Aug 2015 at 15:32
Greetings I am not sure if it is the Windows as they like screwing up the game I love to play but I am unable to send out any in game mail. Every time I try to compose a new mail I get this"
<p>
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<p class="mailSig"><img src=" http://elgea.illyriad.co.uk/a/b/284669/av.jpg" /></p>" When I try to write anything and send it the little circle in the top left corner just spins and spins. Also the notifications are getting really slow as well.
Thanks
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Rill View Drop Down
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Joined: 17 Jun 2011
Location: California
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Points: 6903 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Rill Quote  Post ReplyReply Direct Link To This Post Posted: 10 Aug 2015 at 05:16
Have you tried clearing your cache and refreshing your browser?  Or logging in and out of the app?

If you are using the app and logging in and out is not working, one option is to uninstall and reinstall.  If that doesn't work, you might try playing directly in a browser.  You can request an Illy-specific password at illyriad.co.uk if you don't already have one.
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Mongolius View Drop Down
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Joined: 11 Jul 2015
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Points: 3 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mongolius Quote  Post ReplyReply Direct Link To This Post Posted: 11 Aug 2015 at 03:12
It still does not work Rill I've uninstalled it and cleared all my cache but I can not send out mail
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Dreamflight View Drop Down
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Joined: 19 Sep 2015
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Points: 2 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Dreamflight Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2015 at 16:41
Hi Devs,

I have a Tablet and it's the App. I know I'm not the only player who cannot send out mail or reply to messages. Every time I go on GC I tell people my outgoing mail doesn't work and I talk to them there. At least one other person in GC says "Me too!" Please fix or advise.
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Rua View Drop Down
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Joined: 22 Feb 2013
Location: Hangzhou
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Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Rua Quote  Post ReplyReply Direct Link To This Post Posted: 11 Nov 2015 at 11:12
Same issue for me now. Tried relogging, clearing cookies - all in vain. Seems like a server side problem.
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