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Naxos 
New Poster
Joined: 18 Dec 2011
Status: Offline
Points: 20 |
 Topic: Each time I log in I get logged out
Posted: 07 Jan 2012 at 18:40 |
Every single time I log into Illyriad I am on for about a few seconds then it promptly kicks me out. I'm out of ideas why it does this, but it has been happening for the last 2 days.
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GM Luna
New Poster
Community Manager
Joined: 22 Oct 2011
Location: Illyriad
Status: Offline
Points: 2042 |
Posted: 07 Jan 2012 at 18:43 |
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Do you connect using Facebook?
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GM Luna | Illyriad Community Manager | community@illyriad.co.uk
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Naxos
New Poster
Joined: 18 Dec 2011
Status: Offline
Points: 20 |
Posted: 07 Jan 2012 at 19:50 |
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no I do not
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Naxos
New Poster
Joined: 18 Dec 2011
Status: Offline
Points: 20 |
Posted: 08 Jan 2012 at 11:55 |
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Do I need to?
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GM Luna
New Poster
Community Manager
Joined: 22 Oct 2011
Location: Illyriad
Status: Offline
Points: 2042 |
Posted: 08 Jan 2012 at 16:24 |
A few more questions:
What browser are you using and what version of it? Do you get a "chat cannot connect" error before disconnection? And is it possible you are logged in somewhere else?
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GM Luna | Illyriad Community Manager | community@illyriad.co.uk
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Naxos
New Poster
Joined: 18 Dec 2011
Status: Offline
Points: 20 |
Posted: 08 Jan 2012 at 21:38 |
I'm using Google Chrome I don't know what version though and it does say chat cannot connect before I get booted.
I'm studying abroad right now in England and this only just started happening when I arrived
I am logged off everywhere else, just logging on and staying on seems to be the issue
Edited by Naxos - 09 Jan 2012 at 15:43
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Naxos
New Poster
Joined: 18 Dec 2011
Status: Offline
Points: 20 |
Posted: 09 Jan 2012 at 21:59 |
I know it's not my computer since I tried to log on on a different computer
It's also not the browser as I've used different ones to try to get on, and with the same result.
Edited by Naxos - 10 Jan 2012 at 12:16
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GM ThunderCat
Moderator Group
GM
Joined: 11 Dec 2009
Location: Everywhere
Status: Offline
Points: 2157 |
Posted: 10 Jan 2012 at 21:19 |
 Naxos wrote:
I'm using Google Chrome I don't know what version though and it does say chat cannot connect before I get booted. |
This is the issue that will be disconnecting you as it cannot establish a connection for asynchronous updates (building build, army incoming etc.)
We are looking into this our end
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Naxos
New Poster
Joined: 18 Dec 2011
Status: Offline
Points: 20 |
Posted: 10 Jan 2012 at 21:53 |
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Thank you very much, please let me know what you find :)
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Naxos
New Poster
Joined: 18 Dec 2011
Status: Offline
Points: 20 |
Posted: 15 Jan 2012 at 18:08 |
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I was able to log in in London if that is helpful. Also had disconnected chat system with facebook but they fixed it after I emailed them, if that somewhat similar to this issue, that the skype function cannot connect or something?
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Each time I log in I get logged out