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Bobtron
Wordsmith
Joined: 21 Mar 2015 Location: Canton Status: Offline Points: 123 |
Topic: Account Hacks Posted: 30 Nov 2015 at 21:00 |
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My account has been manually abandoned, when never in a million years would i have abandoned it! Is there some 'hacker' or virus that is causing this? GMs, is it possible to reverse the abandonment when i did not consent to abandoning? This may also explain the abandonment of Half-Pint or Chet Militaire?
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I support the Undying Flame!
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Wartow
Postmaster
Joined: 20 May 2014 Location: United States Status: Offline Points: 870 |
Posted: 01 Dec 2015 at 02:37 |
NOOOOOOOoooooooooooooooo Bob!
#BRING_BACK_BOB
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GM Rikoo
Moderator Group
Community & PR Manager
Joined: 28 Mar 2014 Location: Mars Status: Offline Points: 1233 |
Posted: 01 Dec 2015 at 02:40 |
We discussed this in chat and will in IGM, but we do not reverse an abandon. If your account is compromised, we are not responsible for what happens. I'm sorry for the inconvenience.
I'll answer you in game now.
Rikoo
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Illyriad Community Manager / Public Relations / community@illyriad.co.uk
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Ptolemy
Wordsmith
Joined: 02 Nov 2015 Location: Canada Status: Offline Points: 133 |
Posted: 01 Dec 2015 at 02:42 |
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Is this an virus that can harm other people or was Bob's account simply compromised.
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jcx
Forum Warrior
Joined: 09 Oct 2013 Location: Tallimar Status: Offline Points: 281 |
Posted: 01 Dec 2015 at 02:51 |
Under the page:
http://elgea.illyriad.co.uk/#/Player/Account?page=abandon
The system will require you to check the
"I understand this: check box" and after that you may be able to click "
Abandon Account" and a prompt will pop up
"Are you sure you want to abandon your account?" and after that another pop up will appear "
Are you REALLY SURE you want to abandon your account?" and after clicking that here you go - Account Abandoned!, and the game will move you back to the login page.
I think the devs created enough security measures and warnings on account abandon feature. Hacks - I think this happens when you share your login and password to several in-game players which is against the game policy and devs will suspend your in-game accounts too.
Edited by jcx - 01 Dec 2015 at 02:52
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Disclaimer: The above is jcx|orcboy's personal opinion and is not the opinion or policy of Harmless? [H?] or of the little green men that have been following him all day.
jcx in H? | orcboy in H?
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Sheza
Forum Warrior
Joined: 16 Oct 2012 Location: Kumala Status: Offline Points: 325 |
Posted: 01 Dec 2015 at 02:55 |
Do away with abandon. or put a three day cool down then it abandons.
or we Players just wipe them away. we have growth charts to let us know if they are
active or not
true?
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If Horses don't go to Heaven when they die. then I want to go where they go.
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Ptolemy
Wordsmith
Joined: 02 Nov 2015 Location: Canada Status: Offline Points: 133 |
Posted: 01 Dec 2015 at 03:52 |
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That would mess with terraforming.
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Sheza
Forum Warrior
Joined: 16 Oct 2012 Location: Kumala Status: Offline Points: 325 |
Posted: 01 Dec 2015 at 04:23 |
True that . I did not think of that ..
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If Horses don't go to Heaven when they die. then I want to go where they go.
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Rill
Postmaster General
Player Council - Geographer
Joined: 17 Jun 2011 Location: California Status: Offline Points: 6903 |
Posted: 01 Dec 2015 at 07:28 |
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Wow, really sorry to hear this happened, Bob. I hope you restart in the game.
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Wartow
Postmaster
Joined: 20 May 2014 Location: United States Status: Offline Points: 870 |
Posted: 01 Dec 2015 at 13:48 |
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I like Sheza's idea of a cool-down period... or perhaps the requirement of a secondary verification via e-mail or text. Something to add that second layer of security... Perhaps answering a password recovery-like question? This may result in fewer abandons, but is that a bad thing?
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